What should a security guard do if a member of the public asks for their personal information?

It is essential for a security guard to maintain professional boundaries and protect personal privacy when interacting with the public. Therefore, politely refusing to provide personal information and redirecting inquiries to appropriate channels is the most appropriate action. This response ensures that the security guard adheres to policies regarding personal data confidentiality and protects their own privacy. It also directs the individual to the correct sources for the information they seek, which fosters a safe and professional environment.

Providing personal information could lead to potential security risks and breaches of protocol. Additionally, telling someone to look online or ignoring their inquiry could lead to misunderstandings and may not represent the professionalism expected in a security role. Engaging politely while maintaining a firm stance on privacy establishes a clear boundary that is important in the role of a security guard.