Chicago/Illinois Security Guard PERC Practice Exam

How should a security officer respond during a medical emergency?

1. Immediately abandon the scene

2. Assess the situation, provide assistance, and call for help

3. Ignore the emergency and focus on other duties

4. Only provide assistance if a supervisor is present

The correct answer is: Assess the situation, provide assistance, and call for help

During a medical emergency, the security officer's primary role is to ensure the safety and well-being of individuals involved. The correct response involves assessing the situation, which allows the officer to understand the nature of the emergency and any immediate threats. Providing assistance is vital, as trained officers may have the necessary skills to help stabilize the situation, such as performing first aid or assisting emergency personnel. Calling for help is equally important. This ensures that professional medical responders (e.g., paramedics) are notified and can reach the scene quickly. Quick action can significantly impact the outcome of a medical emergency, potentially saving lives. In contrast, other responses would not be appropriate or effective. Abandoning the scene could endanger the person in need and worsen the situation. Ignoring the emergency would be neglectful and could also lead to severe consequences for both the individual in distress and the security officer. Only offering assistance in the presence of a supervisor may cause unnecessary delays in providing potentially life-saving help. The response must be prompt and decisive to effectively manage the emergency at hand.