Chicago/Illinois Security Guard PERC Practice Exam

How does technology enhance the duties of a security officer?

1. By promoting physical activity

2. Through surveillance and incident reporting

3. By limiting communication

4. Through manual record keeping

The correct answer is: Through surveillance and incident reporting

Technology significantly enhances the duties of a security officer primarily through surveillance and incident reporting. Surveillance systems, such as CCTV cameras and alarm systems, provide real-time monitoring and the ability to record incidents for future review. This capability allows security officers to respond swiftly to threats, investigate incidents post-event, and gather evidence, thereby improving overall safety and security measures. In addition, technology facilitates more efficient incident reporting through software and mobile applications. Officers can document incidents quickly and accurately, ensuring that important details are captured and communicated to relevant authorities or management. This efficiency not only saves time but also helps in maintaining detailed records of events, which is crucial for legal inquiries or organizational assessments. The other options, while relevant to various aspects of workplace productivity or health, do not directly contribute to the enhancement of security officer duties in the way that technology for surveillance and reporting does.