Chicago/Illinois Security Guard PERC Practice Exam

When a security guard encounters an incident while on duty, the correct course of action is to report it to their supervisor or management. This ensures that the incident is documented properly and that the appropriate responses can be coordinated. The supervisor or management is responsible for handling internal procedures, determining the next steps, and communicating with other relevant authorities if necessary.

Reporting to a supervisor ensures compliance with the security company's protocols and policies. It allows for proper documentation within the organization and assists in creating a record to reference for future situations or for investigations. Additionally, management may be better positioned to assess the situation and decide whether external action, such as involving law enforcement, is warranted based on the severity of the incident.

While the local police department might need to be involved depending on the nature of the incident, it is typically not the first point of contact for a security guard. Likewise, the state department or community service organizations do not handle incident reports in the same direct manner as a supervisor might. Thus, prioritizing the reporting line to management aligns with standard procedures in the security industry.